Dear friends,

Thank you for visiting Svpqn and making your purchase.

Cancellations and returns

Our policy is valid for 30 days. If 30 days have passed since your artwork was delivered, unfortunately, we cannot provide you with a refund or exchange. We only accept cancellations within 24 hours of placing an order (at the latest, as time zones may vary).

If cancelled after 24 hours of placing an order, the buyer will be responsible for all costs of using the material
If cancelled after 2-3 days, we will charge 10%
If the order is cancelled after 4 days, we will charge a 15% fee.
In order to return your item, you should contact us within 14 days of delivery and have your order shipped within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.

Please note that Trending Gallery Art does not include return shipping. We recommend using a delivery service with a tracking number. Initial shipping charges are non-refundable.

You will be responsible for paying your own shipping costs to return your item. If the item is not returned in its original condition, the buyer is responsible for any loss of value.

Depending on where you live, the time it takes for your exchanged product to reach you may vary. If you're shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.

How do I return an item?

Step 1

Submit a request on the return portal page.

Step 2

Our support team will follow up with your return request.

Step 3

Prepare your package.

Step 4

Deliver your package.

Contact us if you still have any questions.